Empire Aviation USA

5.0

Paul Darosh · 2 weeks ago

Google

Excellent customer service from the front office (Jennifer, Paige,Danielle, and Sandra, Peter and Fuego) to all the people behind the scenes Mark, Mike, Jordan, Rob, Will, Z, and Amanda, and all the techs doing the hard work and being flexible with the induction and inspection of my aircraft across multiple days, excellent work ! Thank you for everything you all do!

5.0

Thomas Hagy · 3 months ago

Google

I've worked with Empire Aviation for years across multiple fleet types, and at this point it doesn't feel like a vendor relationship — it feels like a partnership. In this industry, that distinction matters. When you're running a Part 135 operation, the difference between a shop that services your aircraft and a shop that actually knows your aircraft shows up in turn times, in squawk resolution, and in the phone calls you don't have to make. Empire has earned that trust the hard way — by being consistent over a long runway. They've built up real institutional knowledge on my airframes, which means fewer repeat discrepancies, smarter workscope recommendations, and the kind of judgment calls only experience produces. Their team communicates like adults, owns their work, and treats my fleet like it's their own. Plenty of MROs can turn a wrench. Very few become part of how you actually run the operation. Empire has. Highly recommend.

5.0

Jeff Davis · 3 months ago

Google

The Empire Aviation DAL Team is my primary go-to source for scheduled and unscheduled maintenance on my three aircraft stationed there. Any time of the day or night, weekday or weekend, the Team is responsive and honestly eager to help with whatever I drop in their lap. Excellent communication, excellent service and truly some of the best technicians I've had the pleasure to work with. I only wish I could "duplicate" their team and have them closer to Houston! Highly recommend Empire Aviation DAL for all your aviation maintenance needs! Keep up the good work fellas! Jeff Davis - American Jet International - Director of Maintenance

1.0

Cory Patton · a year ago

Google

Most rude employees. Met them outside of work and are rude to waitress’ before I even sat next to them.