MAC Air Group

Among other things, this experience was weird..not sure what was going on with these workers, but the girl at the desk was rude to everyone in our party, including the 3 very quiet staff members with me on the trip. As we were leaving with all of our luggage, the young guy line worker just stood in the area behind the front desk close to the front desk girl and didn't offer to give us a ride to our plane which wasn't very close..they had an available cart, because 10 minutes later I saw him giving a ride to another lady to her plane.. even the guy who came out to unchock the tires didn't say one word or even acknowledge us.. the only friendly encounter we had the entire brief time there was with the woman cleaning the bathrooms-she was very friendly.. however, this was easily our worst FBO experience, and it's not even close.

Terrific FBO. Pre arranged a 25 hour inspection on factory new engine. Dropped off the aircraft at the FBO jet side late evening and it was all serviced and ready to go by 13 the next day exactly as planned. These guys clearly know exactly what they are doing. Very highly recommended.

MAC JETS is such a nice place, good people there and have snacks, coffee and water available.

The best FBO I’ve been to. We stopped in (in a 182) for dinner in Portland. Fueling was taken care of, fees were waived, and they offered us the courtesy car for a few hours. I will keep recommending MAC to other pilots flying into PWM. Thank you!

Excellent service, Megan I believe was the name of the lady at the front desk, super generous. I called a week out to ask about parking and fuel, we then called on frequency with a 20minutes out when we got there line service was out and blocked us got fuel right away and they moved us to the other ramp. Got inside they had a crew car running for us and we went to town for lobster at Portland Lobster Co. When we arrived for the departure leg they had a nice planning room, conference room, nice clean restrooms, vending/snack area, ice machine and coffee, news papers, seating area for pax with entertainment and magazines, and again line service was ready for us. Couldn’t have asked for better service or nicer facilities, I highly recommend a stop at MAC Air in Portland if you’re coming to the area or passing through.