Sherbime Ligjore · a year ago
No professionalism in your response! Ignorant in air carrier and regulations and law in general! The employees reply to email in double stand standards and they say different things in each email. It seems as I was writing to a non educated person who do not even to write the correct words. First they say that the plane was delayed and there is no compensation, then they say that the Albania is excluded, then they say we are not responsible, then they just say ask for you rights to the air carrier. So, they send dozen of emails vague and non professionalism.


