review volume percentile: more Google ratings than 55% of rated CA brokers.
Overview.
Surf Air Mobility is a private jet charter broker based in Los Angeles, CA. As a broker, Surf Air Mobility arranges flights on FAA Part 135 certificated aircraft operated by third-party charter operators, sourcing the right aircraft and negotiating terms on the client's behalf.
In their words
Surf Air Mobility is a Los Angeles-based electric aviation and air travel company expanding the category of regional air travel and reinventing flying through the power of electrification.
We are building a regional air mobility ecosystem that will aim to sustainably connect the world's communities.
We believe bringing electrified aircraft to the market at scale will substantially reduce the cost and environmental impact of regional flying, and that such reductions are achievable by the end of the decade.
Company-supplied profile text.
Charter broker, not a direct operator. Brokers arrange flights on aircraft flown by Part 135 operators. Comparing brokers? See the operator register for who actually flies the aircraft.
Safety data sourced from ARGUS · WYVERN · IS-BAO · NBAA
How a broker works for you.
Trust
01
Brief the trip
Route, dates, passengers, and preferences, a good broker turns that into a precise aircraft spec.
02
Source the operator
Brokers shop your trip across FAA Part 135 operators, comparing aircraft, positioning, and price.
03
Verify, then fly
The operator on the certificate flies you. Check their safety ratings and reviews here before you sign.
Ask any broker which Part 135 operator will fly your trip, then look them up on the operator register.
Arranges flights on FAA Part 135 aircraft flown by third-party certificated operators.
No third-party WYVERN broker certification on file.
Rating breakdown · Bravo sub-ratings
Pilots-
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Unlocks with the first verified Bravo review of Surf Air Mobility. Write the first review
Coverage
Surf Air Mobility is registered in Los Angeles, CA (ZIP 90250). Brokers arrange charter nationwide, the trip departs from wherever you are, not from the broker's office.
This was the worst Private jet company I’ve ever used I used 12 different companies they left me stranded in another country for over 32 hours without a solution cost me $9000 more to stay there they do not care about their customers. They do not care what happens. I would never use this company again. If you care about your family or your travel, do not use these people they tried to offer me a voucher For 1/8 of what I paid for the flight, This affected my health, my business pretty sad that they don’t care
NL
1.0
Nicola Lowrey · 2 years ago
Google
Terrible experience. Thief’s. Aggressive sales team, pushing for bookings, yet not explaining the cancelation policy at all as they push you to commit to a booking date, even when you verbalize that you are aren’t 100% sure of your date/time. If your plans change, the fine print in the docusign says no refunds. No matter how far out from the travel date! I attempted to cancel a full month before The company loses nothing, yet they will keep thousands and thousands of your hard earned money. What a scam. I will never fly with this company ever again.
CC
5.0
Chris Chabot · 8 years ago
Google
The night concierge and club hosts are phenomenal. Kristian is the biggest sweetheart, and is always looking for a way to make our experiences better. Whatever she gets paid, it's not enough.
JM
5.0
jess magana · 8 years ago
Google
Top level service. Fast easy process, no hassle. Clean inside facilities and restrooms after long flight
DF
1.0
David Fleck · 9 years ago
Google
An amazingly heartless and disruptive airline that has degraded the neighborhoods over which they fly due to the noisy Pilatus PC12 they have chosen as their aircraft. They have created a significant noise footprint on the ground that is causing residents to seek remedies from their elected officials. Please don't contribute to this airline and their expansion plans. Plenty written about the noise around KSQL San Carlos. Google it. It's bad.
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