3/ 5 reviews
On-time & reliable
“Their professionalism, attention to detail, and outstanding service made the entire process seamless.”
Timmy5★ on Google
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USAirports Air is a private jet charter broker based in Rochester. As a broker, USAirports Air arranges flights on FAA Part 135 certificated aircraft operated by third-party charter operators, sourcing the right aircraft and negotiating terms on the client's behalf.
In their words
We have been serving aircraft owners, charter operators, cargo operations, corporate flight departments, flight schools and governmental agencies since 1986.
Whenever you fly to Rochester, we invite you to visit us and enjoy our wonderful facility and outstanding services.
You will find our FBO staffed with dedicated and passionate teammates eager to assist you.
Company-supplied profile text.
Charter broker, not a direct operator. Brokers arrange flights on aircraft flown by Part 135 operators. Comparing brokers? See the operator register for who actually flies the aircraft.
Safety data sourced from ARGUS · WYVERN · IS-BAO · NBAA
From the stored review texts
3/ 5 reviews
“Their professionalism, attention to detail, and outstanding service made the entire process seamless.”
Timmy5★ on Google
2/ 5 reviews
“Their professionalism, attention to detail, and outstanding service made the entire process seamless.”
Timmy5★ on Google
Themes counted by keyword across the stored review texts, every quote is verbatim from a real review.
Trust
01
Brief the trip
Route, dates, passengers, and preferences, a good broker turns that into a precise aircraft spec.
02
Source the operator
Brokers shop your trip across FAA Part 135 operators, comparing aircraft, positioning, and price.
03
Verify, then fly
The operator on the certificate flies you. Check their safety ratings and reviews here before you sign.
Ask any broker which Part 135 operator will fly your trip, then look them up on the operator register.
Safety pedigree
Arranges flights on FAA Part 135 aircraft flown by third-party certificated operators.
No third-party WYVERN broker certification on file.
Rating breakdown · Bravo sub-ratings
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From around the web
Stefan Johnson · 6 months ago
If I could give zero stars, that's what would be deserved. We live in a winter climate, with the expectation to have de-icing done at essentially every departure, especially morning flights. Because of their delays and idiocy, my flight and many others are delayed enough every day to have people miss flight connections. We were delayed 2 hours for a 6am flight, when we boarded on time. Whether it's short staffing, lack of preparedness, or just plain stupidity, these guys regular ruin flight plans and make passengers think it's the airlines fault. It should be US Airports that has to reimburse passengers because of delays caused by them
Layla Hadidi · 6 months ago
This FBO is great. The people are so kind and genuine. They’re very efficient when we were arrived with helping us with the aircraft. They are very genuine. They even gave us a shuttle ride to the hotel. Highly recommend
Leonard Bayer · 7 months ago
Wonderful support for our departing charter. Let our driver come onto the ramp to deliver the luggage to the plane, and helped load it onto the plane and in the cabin.
Timmy · 7 months ago
We had a Phenomenal! experience with the US Apts Flt Support South FBO during a last-minute flight. They ensured everything was perfectly coordinated, allowing us to meet our ATA to our destination without any issues. Their professionalism, attention to detail, and outstanding service made the entire process seamless. I highly recommend them! - Pura Vida
Mauricio Alves · 10 months ago
Best FBO in the country! We came in twice in our Hawker 800xp and everyone from front desk to line service did a fabulous job! Thank you guys for the great service rendered.
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