As Salaam Air (Z) co Ltd..

Such a poor airline (if they can be called that). A truly horrible experience. On leaving Zanzibar they kept telling us boarding was at 1730 but the departure time is 1730 on the boarding pass... They kept.telling us to wait, so I went to the bathroom... When I returned, they're running around Iike headless chickens trying to herd us on the plane, I'm surprised they didn't start whipping us. Really annoying when they make you wait without explanation but as soon as they say go you're expected to become Usain Bolt and get seated on the plane inside of 30 seconds. The plane... Utter filth, the bathroom was unusable, the seats were covered in dust, the blinds had all sorts of debris on them. Old plane in poor condition. I'm surprised it was capable of staying in the sky. Landed at Arusha no communication, despite our flight being to elsewhere... Turns out you stay on the plane and go through it all again. The landing in Seronera was a joke, so rough. Oh, forgot to mention that the steward pushed his cart up the aisle and rather than ask me to move just rammed it into my shoulder. The return flight was from Arusha, boarded quickly and easily enough although we were given a different flight number to our booking and it didn't appear on the departure boards at all... The plane was, yet again, in a disgusting state and barely flight worthy. The stewardess this time, fell asleep in her chair and had earphones in... But in the West, we see cabin crew being dismissed/disciplined for inappropriate behaviour like this. If I never fly with these cowboys again it'll be too soon.

Avoid, booked a direct flight from seronera to Zanzibar, very expensive but thought it would be worth it for time saving. Flight changed last minute 3 hour delay, very old smelly aircraft. Don't waste your money!

Avoid this airline. They changed our flight time without telling us, we only discovered when we got to the airport. We paid a premium price for a direct flight, they then changed it to a stop over flight which if we had booked originally it would have been hundreds of dollars cheaper. Planes are old and dangerous. Customer service is awful. Genuinely the worst airline we have ever experienced in the world.

If you have searched for reviews and ended up on this page having second thoughts about booking a flight with As Salaam Air then take this advice: NEVER book a flight with this company. Better find any other company than wasting money on them. Bad scheduling, frequent technical problems, old smelly and dirty planes, no excuses given, no information provided, no refunds.

Avoid at all cost, totally deceptive! As salaam air sold us tickets for +USD1,400 to fly from Zanzibar to Seronera (Serengeti), but we finally learnt on the very day that the flight had never been scheduled in the first place. They never wrote to us while they knew in advance, and made us come with young children and babies at 5am at Zanzibar airport. They told us that instead of our direct flight we would connect to Seronera via Arusha with Flightlink, but once in Arusha there was no connecting flight for Seronera... As a result we spent the day at Arusha airport instead of doing safari in Serengeti. If they told us in advance or at least did not lie repeatedly to our face at Zanzibar airport, we could have flown to Seronera with another company instead. It will cost you greatly to book with them, safari is expensive and cannot be refund.