M
1.0
GoogleMichael · 3 months ago
Flight was delayed for hours and they had no response or refund.
Search operators, brokers, FBOs, airports, aircraft types, manufacturers, destinations and tail numbers
Register standing · computed, live figures
Top 18%
fleet size on the register: 8 tracked aircraft, larger than 82% of 1641 US operators on the register.
2 of 6
charter classes flown: Heavy Jet · Midsize Jet.
Contour Aviation is a private jet charter operator based in Smyrna, TN with a home base at KMQY. The Bravo register tracks 8 aircraft in Contour Aviation's network, from FAA registry and public flight data. Operators fly under their own FAA Part 135 certificate and carry direct operational control of every flight.
In their words
At Contour, it is our mission to create a unique experience for every aircraft owner, partner, and passenger. We are more than a luxury charter company. We are multi-faceted aviation service experts that provide solutions for all your aviation needs. From aircraft acquisitions to personalized aircraft maintenance, your satisfaction is our purpose. Founded in 1982, we pride ourselves on excellence. What makes Contour unique is our diverse capabilities and our commitment to provide consistently exceptional service in every aspect of our organization. We are proud to have the ability to meet the unique needs of each customer, as well as be trusted to provide aviation services for the United States government. When it comes to our customers, convenience and safety are of the utmost importance, which is why our experts prioritize a personalized experience to ensure satisfaction.
Company-supplied profile text.
Safety data sourced from ARGUS · WYVERN · IS-BAO · NBAA
At a glance
Register data
8 aircraft tracked
Flagship · Heavy JetEmbraer Legacy 600N611BV · 2003 · 13 pax
Flagship · Heavy JetBombardier CRJ-200N209RW · 2003 · 16 pax
Flagship · Heavy JetBombardier CRJ-200N154EA · 2002 · 16 paxNonstop reach from KMQY
About KMQYThe longest-legged type on this certificate is the Embraer Legacy 600, 3,400 nm published range at 459 kts cruise. That reach extends past the edges of this map, example nonstop legs shown from Smyrna Airport.
Embraer Legacy 600Heavy JetN611BV · 20033,400 nm459 kts13 paxBombardier CRJ-200Heavy JetN209RW · 20031,518 nm424 kts16 pax
Cessna Citation ExcelMidsize JetN116DA · 20021,960 nm430 kts8 paxBombardier CRJ-200Heavy JetN154EA · 20021,518 nm424 kts16 paxSafety pedigree
Certificated for on-demand air charter under FAA Part 135, with direct operational control of every flight.
ARGUS Gold
Historical safety analysis, pilot background checks, and aircraft operational control validated.
WYVERN Registered
Publishes safety intelligence data to charter buyers through the WYVERN PASS program.
Rating breakdown · Bravo sub-ratings
Unlocks with the first verified Bravo review of Contour Aviation. Write the first review
Photography · tap any frame for the airframe record
N611BVEmbraer Legacy 600 · 2003 · 13 seatsN209RWBombardier CRJ-200 · 2003 · 16 seats
N116DACessna Citation Excel · 2002 · 8 seatsN154EABombardier CRJ-200 · 2002 · 16 seatsEvery tail links to its FAA record, operator, and reviews.
Open in aircraft registerFrom around the web
Michael · 3 months ago
Flight was delayed for hours and they had no response or refund.
Light Giver · a year ago
Our trip booked through Contour was a mess from the beginning leading to a disaster at the end. For my flight out from Virginia to New York we were met with ongoing delays and unclear communication. On our return flight from New York to Virginia, Contour completely dropped the ball upon discovering the system showed we had no tickets in our name (despite having paid for them.) Upon being stranded in the NYC airport and contacting Contour, we were met with 5 hours of hold times and lack of solution. This left me, my daughter, and her newborn stranded in an unfamiliar airport with no means of getting home. After Contour still had no resolution after said 5 hours, I had no choice but to pay top price (which I did not have to comfortably spend) for last minute tickets out of my own pocket. Upon returning home I contacted Contour again for AT LEAST a refund on the tickets I was not issued and they refused. I and my family WILL NEVER use this agency again, and will highly recommend against to others as well. Their lack of even basic human compassion at leaving us stranded is appalling.
Megan Widman · a year ago
Contour out of Muscle Shoals delayed my morning flight 11/3/24 for 3 hours, which would have made me miss my connecting flight. I rescheduled for the following day. The morning flight for 11/4 was delayed 2 hours, and did actually make me miss my connecting flight. This is not Muscle Shoals problem, it is a Contour problem. My choices for this trip were between a $600 round-trip flight from Fort Myers to Muscle Shoals, or to drive 12 hours. Next time, I'll drive the 12 hours.
Benjamin Hunter · 3 years ago
Very professional looking facility. The hangar is nearly immaculate and well organized.
Keenumbers Math · 3 years ago
My coworker and I were at BWI recently, and we ran into a problem (unrelated to Contour) with our gear getting home. Chris and Max at the check-in counter are some of the finest people in customer service -- on both sides of the Mississippi. When we thought we were up a creek without a paddle, they swooped in and saved the day. Real problem solvers. Promote and invest in their career development!
Tell us the trip once, compare quotes from vetted operators, including Contour Aviation.
Free · No obligation · Vetted operators
Is this your company?
Claim this profile to respond to reviews, update your fleet and win quote requests. Free.
Claim this listing