Dr Rudolf King · a year ago
The flight cancellation wasn't communicated until I inquired. Inquiry at 7:49 PM, cancellation at 8:11 PM. Must have happened within those 20 minutes. Or simply terrible service. Customer service snidely replied via email, "We don't want to fly any more flights." Interesting business model! Unreachable by phone. Like it used to be here: Fly at your own risk.