Plata · a week ago
We submitted several inquiries regarding aircraft testing. The first was to a general email address. We received a reply, possibly AI-supported, containing typos, and our request was not addressed properly. At a convention in April 2026, we raised this issue directly. A subsequent email to a responsible person went also unnoticed and unanswered. In our opinion, this is completely unprofessional and customer-unfriendly behavior. In the meantime, as a group of owners, we opted for a classic, retrofitted American aircraft type with AVGAS, as the maintenance feedback for the installed engines also did not meet our requirements.