5/ 5 reviews
Communication & service
“That personal touch is rare and speaks volumes about her dedication to customer service.”
Royal Schiro (Royal Aviator)5★ on Google
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Register standing · computed, live figures
Top 69%
fleet size on the register: 2 tracked aircraft, larger than 31% of 1641 US operators on the register.
1 of 6
charter classes flown: Light Jet.
Flightline First, LLC is a private jet charter operator based in New Orleans with a home base at KMSY. The Bravo register tracks 2 aircraft in Flightline First, LLC's network, from FAA registry and public flight data. Operators fly under their own FAA Part 135 certificate and carry direct operational control of every flight.
In their words
Flightline First strives to be the Best FBO and focuses on customer service. Our laid-back atmosphere is a result of the owner, James Robinson, Jr., who in 1969 founded the second location of TGI Friday’s in his hometown of Memphis. Shortly after he decided to move to New Orleans, opening Flightline First in the summer of 2007.
Our FBO has been recognized as one of the best FBO’s in the Gulf Coast for our personable experiences with every customer that flies into New Orleans.
The family-owned FBO, with deep New Orleans roots, will continue to serve our customers with premier service and a warm smile.
Company-supplied profile text.
Safety data sourced from ARGUS · WYVERN · IS-BAO · NBAA
From the stored review texts
5/ 5 reviews
“That personal touch is rare and speaks volumes about her dedication to customer service.”
Royal Schiro (Royal Aviator)5★ on Google
3/ 5 reviews
“She is truly exceptional—personable, friendly, and consistently goes above and beyond to make every visit a great experience.”
Royal Schiro (Royal Aviator)5★ on Google
2/ 5 reviews
“She was welcoming, attentive, and made sure our guests felt valued and comfortable at all times.”
Keri Watson5★ on Google
Themes counted by keyword across the stored review texts, every quote is verbatim from a real review.
2 aircraft tracked

Flagship · Light JetCessna Citation CJ3N800CU · 2008 · 8 pax
Flagship · Light JetCessna CitationJetN573CM · 1999 · 6 paxNonstop reach from KMSY
About KMSYThe longest-legged type on this certificate is the Cessna CitationJet, 1,550 nm published range at 378 kts cruise. That reach extends past the edges of this map, example nonstop legs shown from Louis Armstrong New Orleans International Airport.
Safety pedigree
Certificated for on-demand air charter under FAA Part 135, with direct operational control of every flight.
ARGUS Platinum
On-site safety audit completed, with SMS and emergency response procedures independently verified.
WYVERN Wingman
Passed WYVERN's on-site Wingman audit: pilot experience, maintenance, and SMS vetted beyond FAA minimums.
Rating breakdown · Bravo sub-ratings
Unlocks with the first verified Bravo review of Flightline First, LLC. Write the first review
From around the web
Ashton Edwards · 2 months ago
Harrold Philippi gave us great service in our Cessna 172! Immediately brought the fuel truck around to us with a smile on his face! Make sure to ask him about his love for mooneys!
Harry Philippi · 2 months ago
Had a really nice guy named Ashton that helped me great FBO and service wouldn’t go anywhere else Mooney 9270V
Royal Schiro (Royal Aviator) · 2 months ago
I always look forward to stopping at Flightline First FBO at Lakefront Airport, and a big reason for that is Ms. Wendy. She is truly exceptional—personable, friendly, and consistently goes above and beyond to make every visit a great experience. What stands out most is how she remembered me after my very first flight there. From that point on, she has always made it a point to make me feel welcomed, valued, and appreciated. That personal touch is rare and speaks volumes about her dedication to customer service. Ms. Wendy has also been incredibly helpful whenever I’ve needed assistance. She recently helped me navigate a repair issue with my aircraft, and she always takes care of whatever I need with professionalism, kindness, and genuine concern. Flightline First provides excellent service, but Ms. Wendy is the reason it feels like a home away from home. Her commitment to customers and her positive attitude make a lasting impression. Thank you, Ms. Wendy, for everything you do—you are a tremendous asset to Flightline First and Lakefront Airport.
Scott Lipsky · 4 months ago
One of the very best FBO experiences anywhere. Arrived in a piston. From the moment we hit the ramp, these guys were ON IT, friendly, fast, helpful, didn't skip a beat, no waiting for anything. Great space indoors too, friendly top notch people from start to finish, and they seem proud of being this good - as they should be. And to top it off, their fuel prices were wayyy lower than the other guys on the field (both LL and jet).
Keri Watson · 10 months ago
We visited this FBO on both 9/25/25 and 9/27/25, and the experience was nothing short of outstanding! From the moment we arrived, the customer service was top-tier. The entire staff was friendly, professional, and incredibly accommodating — a true testament to excellent hospitality in aviation. Special thanks to Wendy, the manager, who went above and beyond to ensure every detail was taken care of. She was welcoming, attentive, and made sure our guests felt valued and comfortable at all times. The facilities were spotless and thoughtfully designed, offering everything we needed and more. The warm cookies, fresh popcorn, and drinks were a huge hit, and the entertainment options kept everyone relaxed and happy while waiting. Our guests were absolutely thrilled — and so were we! Thank you for making both visits memorable. We’ll definitely be back! ✈️👏
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