Fly Alliance.

Fly Alliance pride them selves for being the go-to source for all your aircraft parts as they claim in promotional emails. However, when it comes to respond for their errors, they are not good at all. Back on 12/2025 they shipped the wrong brake assembly by FedEx overnight using our account. When the FedEx invoice came, they refused to pay for the charges even though they admitted to their mistake. They offered an account credit for future orders which is totally unacceptable when they caused the mistake and they should pay for their mistake. The honest and ethical thing to do was for them to pay FedEx or issue a refund to us on a timely manner and do not condition it to receive it whenever we place a new order. This is completely unethical. If Fly Alliance ever contact us back to refund this charges, we will gladly update this review. Meanwhile our recommendation is to be careful about the ethics of this company. An update to this posting: Steven Szefler Parts sales manager contact us to apologize for the mistake and issued a refund for the total shipping amount. I appreciate this act of honesty am glad they did the right thing. I wish it would have been sooner in order to avoid my first posting. But now I can withdraw my low rating and thank this company for doing the right thing at the end.

We have used for probably a dozen flights and find them very good in their service and communication. The plane was as promised and the crews are service oriented.

Great service

Great team!! Fly with the team monthly! Top notch pilots, maintenance ops and operations department! Trust them to fly my little grandchildren and extended family!!