Antonio Ferrara · a month ago
Hera came through clutch on an ASAP trip. Coordinated with me great, so I was able to keep my clients informed. Even with a mechanical and other issues. They worked hard to make sure we completed the mission safely and efficiently. Gavin on their team was a rockstar all the way through. Stayed on the phone with me for as long as I needed. Worked fast to switch airports and find the best one with minimal SEF. Gavin even went to work post flight and got a large SEF reduced over 60%. If every company had a Gavin, they would be in a better place.