5.0
GoogleDarlene Gardner · 2 years ago
Awesome smart pilot, very friendly staff.
operators / US / CYSM
Fort SmithCYSM
Part 135
Gold4.6 · 18 on Google
Gold4.6 · 18 on Google0.0
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ratings on Google
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On Bravo
reviews · 4.2 avg
CYSM
Home base
Fort Smith Airport
Northwestern Air Lease Ltd is a private jet charter operator based in Fort Smith with a home base at CYSM. Operators fly under their own FAA Part 135 certificate and carry direct operational control of every flight.
Safety pedigree
FAA Part 135 · DOT on-demand air carrier
Certificated for on-demand air charter under FAA Part 135, with direct operational control of every flight.
- ARGUS Gold
Historical safety analysis, pilot background checks, and aircraft operational control validated.
Tier 2/5
Rating breakdown
Unlocks with the first verified Bravo review of Northwestern Air Lease Ltd. Rate pilots, interior, communication, catering and more.
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About CYSMCYSM · Fort Smith Airport · Fort Smith
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Reviews (5)
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From around the web
5.0
GoogleJemy Joseph · 3 years ago
So far it's been all good experiences. I have never had a missed luggage. I look forward to direct flights coming back to Fort Smith!
1.0
GoogleMo Salehmohamed · 5 years ago
I am appalled by the manner in which NWAL is dealing with our situation of our bags. We paid full fare to fly from Edmonton to Fort Smith on Monday Aug 9. They could not load our bags because of the overall weight issue of the plane. So first, poor planning by NWT for accepting reservations that they could not fulfill. Secondly, they said bags would arrive next day Tuesday Aug 10. I called NWAL before going to the airport and they said bags would arrive. Happily, I go to the airport to pickup the bags and none arrived. There was no apology given and attitude was uncaring. I suppose one can do that if one has the monopoly. I try calling to find out and no answer. Of course, it was past 5 pm. I have been calling and left messages, but no answer and nobody called until I sent an email. The lady on the call was very apologetic and pleasant. She explained that the bags should arrive today Wednesday. We are visitors in Fort Smith and not having essentials for 2 days has been very upsetting and frustrating. It is not like we have extra clothes hanging around. I hope bags do arrive today.
5.0
GooglePhil Peters · 6 years ago
Mike and Jacob were the pilots who flew me from Edmonton to Fort Smith direct on the Jetstream aircraft. There's no autopilot on the airplane, so I commend the pilots for flying skillfully. It was a comfortable flight with my earplugs in.
5.0
GoogleAdam Lakusta · 8 years ago
This air lease is very accommodating, and the Cessna plane they fly (from 1972, I think the owner was telling me) is very cool. The experience the pilots have, combined with their service is unparalleled in the North.