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Sound Aircraft Flight Enterpises

operators / US / KROC

Sound Aircraft Flight Enterpises

RochesterKROC
Part 135ARGUSPlatinumWYVERNRegistered4.3 · 12 on Google
0.0

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On Bravo

reviews · 3.2 avg
KROC

Home base

Frederick Douglass Greater Rochester International Airport

Sound Aircraft Flight Enterpises is a private jet charter operator based in Rochester with a home base at KROC. Operators fly under their own FAA Part 135 certificate and carry direct operational control of every flight.

Safety pedigree

  • FAA Part 135 · DOT on-demand air carrier

    Certificated for on-demand air charter under FAA Part 135, with direct operational control of every flight.

  • ARGUS Platinum

    On-site safety audit completed, with SMS and emergency response procedures independently verified.

  • WYVERN Registered

    Publishes safety intelligence data to charter buyers through the WYVERN PASS program.

How ARGUS & WYVERN tiers work →

Rating breakdown

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Home base

About KROC

KROC · Frederick Douglass Greater Rochester International Airport · Rochester

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Reviews (5)

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From around the web

5.0

Bob Beattie · a year ago

Google

Sunny Ride at Sound Aircraft, East Hampton. Sunny Limo Net Jet, Blade, Wheels Up!

3.0

O Dahl · a year ago

Google

This place is weird. While the employees are courteous and friendly, it’s impossible to get a receipt for services rendered. Also, the second highest jet fuel price I have seen over the last year across the country

1.0

Rohit Kharche · 2 years ago

Google

Avoid at all costs. Parked a beech baron for 3 hours (according to them, 2 according to me). Was told ramp fees are waived with fuel. Say a charge a couple weeks later for $150 for ‘ramp fees’. Called to ask - was told “we do not waive ramp fees for anything”. A week later, another charge for $450 for ‘ramp fees’. Called to ask - was told the person who made the charge wasn’t available to respond. Called again later, was told it was in error and it’ll be taken off. No apologies, no sense of responsibility. “Ramp” services including chocking the plane. That’s it. 150 bucks for chocking the plane on a completely empty ramp - no un-chocking, no escort to or from plane. Plus a free attempt to charge another $450 if I didn’t notice. Avoid the place. My angry email was responded with “our rates are mailed to our mailing list and listed on our price sheet WHICH CAN BE REQUESTED AT ANY TIME”. I’d suggest going to a place that wants GA traffic. I’m usually happy to give my money to signature or Atlantic even though expensive. But snakey stuff like this is annoying.

5.0

Tony Pool · 2 years ago

Google

Good FBO. Staff helpful and patient.

2.0

Dave S · 2 years ago

Google

Attendant filled up the helicopter but left fuel cap off...

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