VRL Logistic Ltd.

This vrl logistics shivaji nagar branch is good they respond to what's app MSG and reply promptly they helped me in getting my parcel properly despite was not available in station....proper protocol they follow....

I had a very disappointing experience with VRL Logistics. It was extremely difficult to get in touch with the team, as calls were not answered consistently. When I did manage to connect, I was redirected to other contact numbers, which made the process unnecessarily complicated and time-consuming. Additionally, the communication from the staff was not up to the expected standard of customer service. A more professional, responsive, and customer-friendly approach would greatly improve the overall experience.

Very difficult to get contacted and connect for the services. I had my parcel which I had to collect. It took 2 days to contact and get connected. But when connected they are really good at helping and informing. B

Good - Vehicle was packed well and since it’s a well know. Company you can trust their services compared to the counter parts. Bad - My vehicle side stand was damaged beyond repaired and I had to replace it!!! It is always “At owners risk” so nothing can be done if something is damaged your fate. Just repair at your own cost .

Very responsive and we just have to keep in mind the people working there handle 100 s of parcels every days and it is important to take LR number and I'd proofs .