Igor Milakovic · 11 months ago
An absolute disgrace from the "company". With a cancelled flight (e.g. 07.09.2025. Zadar - Osijek) you are left to your own devices, because the gentlemen will organize absolutely nothing for you, neither alternative transport, nor hotel, nor meal... To make it even more embarrassing, the injured passengers have to make a request for a refund themselves, instead of the money being automatically refunded. They probably count on no one knowing about this procedure, so they can keep the money for a service they did not provide. Tell all your relatives and friends to avoid Trade Air as much as possible if at all possible.