Transwing Ltd..

While they promise a personalized and exclusive private jet experience, the flight with this company was quite disappointing. The 1 hour 45 minute flight was over, and no one ever asked us if we needed anything. I wanted to order a coffee, a bit like in their advertisement. I didn't even have time to ask the pilot if he could bring out the table. Before I could even ask for a coffee, he told me I'd just have to manage on my own. Okay, so far, it's just a lack of customer service, but oh well, nothing serious… Finally, upon arrival on the tarmac, a suitcase was broken as we disembarked the plane. When we explained the situation to the pilot, one of them spoke to us extremely rudely, shouting at us and gesturing for us to come to him, like you would with a child or a dog you're unhappy with. Some pretty incredible videos that we would have preferred not to have to take. Even the airport staff apologized for this behavior, for which they are obviously not responsible. These people have a rather peculiar view of exclusivity and private jet travel… I do not recommend them. If you are truly looking for an exclusive experience, definitely do not use this company.