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5.0
GoogleMaximilian Solon · 11 months ago
I fly almost daily to commute to Block Island for work. Flights are easy to book and customer service is great. Excellent communication as well. Would recommend.
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Google rating
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Google reviews
ratings on Google
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On Bravo
reviews · 5.0 avg
KOPF
Home base
Miami-Opa Locka Executive Airport
Register standing
Computed · Google ratings × Bravo register
#1 / 4
CT operators by Google rating
5.0★ across 5 Google ratings — ranked against 4 rated CT operators.
Fly The Whale is a private jet charter operator based in East Haven, CT with a home base at KOPF. Operators fly under their own FAA Part 135 certificate and carry direct operational control of every flight.
What clients highlight
01 / Client signal
Communication & service
3/5 reviews“I actually had a customer service question and I got a detailed response from the president of the airline.”
M A·5★ on Google
Aircraft & facilities
2/5 reviews“Clean plane, comfortable lounge style seats.”
M A·5★ on Google
On-time & reliable
2/5 reviews“Actually the best customer service I've experienced of any airline in 40 years of flying.On time.”
M A·5★ on Google
Themes counted by keyword across the stored review texts above — every quote is verbatim from a real review.
Safety pedigree
How tiers work
02 / Safety
FAA Part 135 · DOT on-demand air carrier
Certificated for on-demand air charter under FAA Part 135, with direct operational control of every flight.
- No third-party ARGUS or WYVERN rating on file for this operator.
Rating breakdown
Pilots
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Interior
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Exterior
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Communication
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Catering
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Amenities
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Value
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Unlocks with the first verified Bravo review of Fly The Whale. Rate pilots, interior, communication, catering and more.
Write the first reviewHome base
About KOPFKOPF · Miami-Opa Locka Executive Airport · Miami
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Reviews (5)
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From around the web
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5.0
Googleamy briand · a year ago
Wonderful flight. Amazing customer service! Sherry, Keil , and Trevor were so helpful out of Westerly RI.
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5.0
GoogleSarah Hamdeh · a year ago
Such an amazing experience - I cannot recommend enough!
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5.0
GoogleM A · 2 years ago
Excellent airline! Actually the best customer service I've experienced of any airline in 40 years of flying.On time. Very personalized and attention to detail. Clean plane, comfortable lounge style seats. The pilot was friendly and told us all the safety things. I could see all the cockpit controls during the flight, it was cool. Smooth flight, round trip STT to STX, March 2024. I actually had a customer service question and I got a detailed response from the president of the airline. I'm pretty sure the CEOs of one of the big airlines would not be replying to me :-)
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5.0
GoogleWilson Wallace · 3 years ago
Fly The Whale could go by FTW- For The Win! My round trip from St. Thomas to St. Croix was a great experience. Efficient boarding and comfortable seats made for an easy flight.