Prime Jet, LLC

The girl in the podium do not know how to respect the clients , she is very rude and insulting. I was there Sunday 14 Mar 10:00 am . In the airport at San Juan, Puerto Rico!

I’ve used Prime Jet Charter services for a little over five years now. The sales team, operations and pilot group are tremendously professional, and incredibly helpful. Very rarely has there been an issue and when there was they all step up and work together to make sure it is resolved to both mine and my clients liking. I would recommend Prime Jet to any operator or broker out there. And to top it all off, I believe the pricing is better than any other charter operator out there.

We have been chartering with Prime Jet for years. From booking to customer service, they have the complete package. They are able to handle multiple aircraft requests and always confirm in a timely manner any and all changes, ATC issues, or anything else that might come up.

Phenomenal service and outstanding attention to safety and detail. The gold standard for chartering Gulfstream aircraft. Highly recommended.

Terrible terrible. Stay far away. We booked a trip and they changed the airplane on us the day of the flight to an aircraft that was in maintenance and would not be ready. They kept telling us every hour they were working on it and to wait because they would have it fixed. We ended up waiting and they had to cancel because the part didnt arrive. We could have just booked another aircraft but they kept making excuses that it would be ready in an hour….